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Privacy Policy



Last Updated: 28/01/2024

Welcome to Maroon Hosting a trading name for MS IT Solutions Ltd! We are committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines the types of personal information we collect, how we use, share, and protect that information, and your rights regarding your personal data.

1. Introduction

Maroon Hosting ("we," "our," or "us") specializes in domain registration, website design, website hosting, cloud services, and AI services. This Privacy Policy applies to all products and services offered by Maroon Hosting and governs data collection and usage.

2. Information We Collect

We collect various types of information to provide and improve our services:

Personal Information: Name, email address, phone number, billing address, payment information, and any other details you provide when signing up for our services.
  
Technical Information: IP addresses, browser type, operating system, referring URLs, and other details captured automatically when you visit our website.
  
Service Usage Data: Information about how you use our services, including data related to domain registration, hosting activities, and cloud services.

AI Interaction Data: Data generated or provided when using our AI services, including input and output data.

3. How We Use Your Information

We use the information we collect for the following purposes:
Service Provision: To provide, maintain, and improve our services, including processing transactions, managing domain registrations, hosting websites, and delivering cloud and AI services.

Customer Support: To communicate with you, resolve issues, and provide customer support.

Marketing: To send you promotional materials and updates about our services. You can opt-out of receiving these communications at any time.

Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data hosting, and customer support.

Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

5. Data Security

We take the security of your personal information seriously and implement a variety of security measures to protect it. This includes encryption, firewalls, secure data storage, and access controls. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.

Correction: You can request that we correct any inaccuracies in your personal information.

Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

Opt-Out: You can opt-out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site and provide you with a personalized experience. You can control the use of cookies through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence. These countries may have different data protection laws than your country. By using our services, you consent to the transfer of your information to these countries.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: